Cheat Sheet to City Services and Other Resources

Make a Payment

Payments to the City

Frequently Requested Services

Covid-19

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leaving site icon Health information, testing locations, employment, volunteer and donate opportunities, business information and more

Governing Info

 - Agendas and minutes for Mayor and Council meetings

 - Agendas and minutes for other public meetings

City ʶɹ FAQ  

 - Updates on Proposition 407 Parks + Connections, and Proposition 101: Safer City, Better Streets

Codes, Rules, and Regulations

(Chapter 16: Neighborhood Preservation)

City Departments

Maps & Information

 find local information and identify City services by entering an address

 public portal to access city’s GIS info, find parcel information, owner contact, zoning, and much more

(PRO) find property information, including complaints, construction, and more

City-wide, and

Report Issues

Crime: 

Emergency Phone: 911 
Non-emergency & Information: 520-791-4444 

Start a Neighborhood Watch

Streets and Traffic Maintenance: potholes, roadway debris, burnt-out streetlights, etc.

Phone: 520-791-3154 
Email: TDOTconcerns@tucsonaz.gov

File Online Street Maintenance Form

Code Enforcement: violations of the City code ‒ garbage/debris/dumping, unsafe building, junked motor vehicles, overgrown weeds, construction without permits, etc.

Phone: (520) 791-5843
File Online Code Enforcement Violations Report

 

 use your cell phone to photograph and report issues

Housing & Low-Income Assistance

Housing Assistance Programs section 8 vouchers, home owner programs, homeless resources

 leaving site icon Housing, recovery, homeless work program

 leaving site icon Immediate and long-term food assistance

Other Low-Income

Contact Tucson Water

Customer Service

Customer service and billing: 520-791-3242, or twwebacct1@tucsonaz.gov
Water quality and pressure: 520-791-5945 or customersupportunit@tucsonaz.gov
Emergency (24 hours): 520-791-4133
Water leaks (non-emergency): waterleaks@tucsonaz.gov
Water waste: 520-791-2514 or waterwaste@tucsonaz.gov

Pay Your Bill

Read Your Water Meter

Free Water Audits

Residential
Commercial

Rebates toilets, urinals, clothes washers, rainwater harvesting, gray water systems

Water Outages And Advisories

Water Quality

Contact Trash & Recycling

Customer Service

General Inquiries: 520-791-3171 or ESHelp@tucsonaz.gov
Landfill Information: 520-791-4183

Recycling Information 520-791-5000

Online Service Request Form

Tucson Recycle Coach App - Personalized recycling schedule, recycling tips, other collections, and reminders

 - Where to throw everything, even that which cannot be thrown in the blue bin

Brush and Bulky +

Contact Transportation

Bike and Pedestrian Program bike maps, bike share, e-scooters

 regional traffic incidents and construction projects 

Pay Parking Ticket

Pay Traffic Ticket (And Other Fines)

Park Downtown

Landscaping in the Right of Way

Public Transit:

Contact Parks & Recreation

Contact Information

General Inquiries: 520-791-4873
Class Registration: 520-791-4877

Find a Park

Find a Pool or Splash Pad

Classes and Programs

Building Codes and City Planning

General Inquiries: PDSDInquiries@tucsonaz.gov or 791-5550

Notice Tucson Sign up for email notifications about public processes

PDSD Processes information on historic preservation, Rio Nuevo, infill districts and more

Plan Tucson the City’s General & Sustainability Plan, adopted in November 2013;

Building Codes Regulations associated with building safety

 Land use regulations for the City of Tucson

 view active development projects taking place in Tucson

Hosting Special Events

Other Utility Information

 leaving site icon natural gas service

Customer Service: 877-860-6020

 leaving site icon electrical service

Customer Service: 623-7711
Emergencies (24 hours): 623-3451

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 leaving site icon sewer system

Customer Service:  724-6500
Sewer Emergencies:  724-3400